Contact Us
Contact mazhuan365
We value your feedback and are here to assist you with any questions, concerns, or inquiries about our home products and services. Our customer service team is dedicated to providing you with prompt and helpful assistance.
General Inquiries
Email: info@mazhuan365.shop
Phone: +44 2564122135
Response Time: Within 24 business hours
Return Inquiries
Email: info@mazhuan365.shop
Subject Line: Return Request - [Your Order Number]
Processing Time: 3-5 business days
Mailing Address
mazhuan365
23141 Hwy 20
Waterloo Alabama 35677
United States
Contact Hours
Our customer service team is available to assist you during the following hours:
- Monday - Friday: 8:00 AM - 6:00 PM CST
- Saturday: 9:00 AM - 3:00 PM CST
- Sunday: Closed
- Major Holidays: Closed
How to Reach Us
By Email (Recommended)
For the fastest response, please email us at info@mazhuan365.shop with:
- Your full name
- Order number (if applicable)
- Detailed description of your inquiry
- Relevant photos (if reporting a damaged item)
By Phone
Call us at +44 2564122135 for immediate assistance during our business hours. Please have your order number ready when calling about an existing order.
By Mail
For returns or written correspondence, send to our physical address:
mazhuan36523141 Hwy 20
Waterloo Alabama 35677
United States
Common Inquiries
We can assist you with:
- Product information and availability
- Order status and tracking
- Return and refund requests
- Shipping questions
- Product warranty and repairs
- Website technical issues
Feedback
We welcome your feedback on our products and services. Please share your experience with us at info@mazhuan365.shop to help us improve.