Contact Us

Contact Us - mazhuan365

Contact mazhuan365

We value your feedback and are here to assist you with any questions, concerns, or inquiries about our home products and services. Our customer service team is dedicated to providing you with prompt and helpful assistance.

General Inquiries

Email: info@mazhuan365.shop

Phone: +44 2564122135

Response Time: Within 24 business hours

Return Inquiries

Email: info@mazhuan365.shop

Subject Line: Return Request - [Your Order Number]

Processing Time: 3-5 business days

Mailing Address

mazhuan365

23141 Hwy 20

Waterloo Alabama 35677

United States

Contact Hours

Our customer service team is available to assist you during the following hours:

  • Monday - Friday: 8:00 AM - 6:00 PM CST
  • Saturday: 9:00 AM - 3:00 PM CST
  • Sunday: Closed
  • Major Holidays: Closed

How to Reach Us

By Email (Recommended)

For the fastest response, please email us at info@mazhuan365.shop with:

  • Your full name
  • Order number (if applicable)
  • Detailed description of your inquiry
  • Relevant photos (if reporting a damaged item)

By Phone

Call us at +44 2564122135 for immediate assistance during our business hours. Please have your order number ready when calling about an existing order.

By Mail

For returns or written correspondence, send to our physical address:

mazhuan365
23141 Hwy 20
Waterloo Alabama 35677
United States

Common Inquiries

We can assist you with:

  • Product information and availability
  • Order status and tracking
  • Return and refund requests
  • Shipping questions
  • Product warranty and repairs
  • Website technical issues

Feedback

We welcome your feedback on our products and services. Please share your experience with us at info@mazhuan365.shop to help us improve.